IMS is a web based application which is used to manage the incidents for
Transit Operators which comprises different sub systems such as Bus, Driver, Network,
Station, DC/DR, Depot, Others , Card/Token, Turnstile/flap. It is an Enterprise application
to provide automatic and manual reporting of the incidents and activities to solve the
incidents occurred during process. It also provides complaint reporting for the complaints
and resolution to solve the complaints.
Features
Incident Management system provides:
⦁ Multi workstation environment
⦁ Multiple projects handling capabilities
⦁ Minimum data entry requirement
⦁ Easy to execute & monitor
⦁ Different types of backups and restoration capabilities i.e. (auto and manually)
⦁ Multiple types of reports & registers facilities
⦁ Risk matrix with indication of high, medium and low risk cases
⦁ Root cause analyses – multiple model support
⦁ Preventive, corrective and temporary actions – due dates and responsible parties
⦁ Attached documents – statements, pictures, videos and any kind of document
⦁ Email distribution of notifications, alerts, reminders and key lessons learned
⦁ Trending of risk profiles for employees, business areas, work processes, critical
machinery, contractors or any other object relevant for analysis
⦁ Management of compliance requirements, including statutory compliance reporting and
annual, quarterly and monthly performance reports are available online and
real time
⦁ Generation of frequencies and KPIs for stake holders, employees and contractors
⦁ Best practice configurations available for rapid installation and implementation of the
incident management software
Security:
The user name and the password have to be entered by each user depending on which the
concerned screens will be enabled and his interactions with the system are limited to
that domain. Without entering valid user name and password, the user is not allowed to
enter the system. It also provides highly sophisticated administrative control which
ensures high security over the sensitive information.
Incident Management system provides:
⦁ Self Scalability
⦁ Database independency
⦁ Value-added reports
⦁ Information rendering on need-to-know basis
⦁ Independent modules and ability to plug-in additional modules, if necessary.
⦁ Global Search facility provided.
⦁ Reminders
⦁ A product quality checked by specialists in industry
Incident reporting made easy with Incident Management software
⦁ Incident reporting software for systematic handling of any incident category,
near misses, unsafe conditions etc.
⦁ Incident management software solution for high-risk workplaces, for example
construction sites, oil rigs, process facilities, factories
⦁ Front-end reporting to back-office analysis and reporting in multiple report
formats and dashboards
⦁ Support for full investigation, risk evaluation, loss causation modelling and
action management process
⦁ Customised reports based on experience in risk, compliance requirements and
management, working with leading companies within transportation
and the manufacturing / processing industry
